November 23, 2016/ News
For the hospitality industry, the Christmas season brings about an exponential increase in demand. Almost everyone is in the festive mood and this period is often jam-packed with a whole range of functions, parties, and celebrations. This rapid influx can cause significant strain on a business' operations, its employees, management and so on. That is why it is vital that steps are taken to minimize these negative effects and ensure that your hospitality business survives and thrives during the silly season.
Here are some handy tips to help relieve the stress of the Christmas period:
1 - Hire Extra Staff
One of the easiest ways to help alleviate some of the pressure associated with the Christmas season is to supplement your workforce with temp workers. Temp workers will allow you to share the burden of the tasks and allow for more efficient completion of the job at hand. Having a well-staffed hospitality business will ensure that you will have the 'man-hours' to get things done and stay ahead of the rush.
To quickly find temporary workers that will lend a helping hand, check out Workfast.
2 - Delegate Appropriately
It is important for management teams in Hospitality industries to understand the unique strengths and weaknesses of each employee, so that they can be assigned to tasks that are most suited to their skill sets. This will ensure that the business can get the most out of each employee's performance, maximize productivity and improve efficiency. For example, in a restaurant, if an employee is particularly skilled in customer service it would make the most sense to have them front of house, rather than assigning them to a task like dishwashing.
3 - Prioritise Important Tasks
It is vital that the most important tasks are put at the top of the priority list and executed first. This is because these tasks have the most pronounced and direct impact on the business. Peripheral tasks can be set aside and completed when it is less busy. In addition to this, it is also important to be able to identify when certain tasks need to be cut. This will help to minimize wasted effort and redirect it towards more essential jobs.
4 - Manage Your Time
During the Christmas rush, time cannot be wasted. Every second is vital and must be smartly used. A strategy that can be used to enable this, is to develop schedules outlining when things should be done and the specific times that certain tasks are to be completed in. This will provide a standardized guideline for employees to follow. Effective time management is of the utmost importance if a hospitality business wishes to stay afloat during this busy period.
5 - Cultivate A Supportive Team Environment
Last, but not least, it is important to create a supportive team environment. Some ways to promote this, are to have open communication and show appreciation to employees for a job well done. By having a supportive work culture, it will help to ensure that employees are more motivated to work harder, they come together as a cohesive unit and all processes are executed smoothly.